DigitalGenius — Web Design, No-code (Framer) & Custom Code
DigitalGenius is an AI agent platform built specifically for e-commerce — designed for brands that treat customer experience as a competitive advantage.
- Web Design
- No-code (Framer)
- Custom Code
About DigitalGenius
DigitalGenius is an AI agent platform built specifically for e-commerce — designed for brands that treat customer experience as a competitive advantage. Rather than offering generic chatbot functionality, DigitalGenius delivers a purpose-built AI concierge that fully resolves customer queries end-to-end, without any human agent involvement.
What sets DigitalGenius apart is the depth of its integrations. The platform connects seamlessly with shipping carriers, e-commerce platforms, ERPs, payment providers, and loyalty systems — allowing it to autonomously generate return labels, investigate lost packages, estimate shipping times, and process refunds in real time. It combines conversational AI, visual AI, and generative AI to handle queries with both accuracy and genuine empathy.
Co-founder of DigitalGenius, an AI-powered customer service platform for ecommerce — automating support for brands like On, AllSaints, air up and Beauty Pie. Oxford graduate. Over a decade building deep learning solutions that resolve customer queries end-to-end.
Co-founder of DigitalGenius and board member. Helped build the vision behind one of the earliest AI platforms purpose-built for ecommerce customer service, backed by Salesforce Ventures.
Co-founded DigitalGenius, a pioneering AI customer service platform for ecommerce. Serial tech entrepreneur and investor. Now founder & CEO of Paylode, an enterprise perks & engagement platform.
We're booking content platform
engagements for 2026.
Twenty-five minutes to walk through the work and decide if we're the right team for it. Scoping and a fixed price come after.