Teams burning time on repetitive work. Errors slipping through manual processes. We automate your operations with AI and intelligent workflows – freeing 10-20 hours per person weekly.
The Challenge
Teams burning time on repetitive ops. Errors slipping through. Stalled by inefficiency.
Data entry. Report generation. Email triage. Invoice processing. Customer support routing. Inventory monitoring. Content moderation. Quality assurance. Scheduling. Follow-ups. Every business has dozens of these tasks—work that needs doing but doesn't require human intelligence.
Your team spends 30-50% of their time on operational busywork instead of strategic work. Smart people doing dumb tasks. The cost isn't just wasted salary – it's opportunity cost. What could your team build if they had 15 more hours per week?
AI and automation technology reached an inflection point. What required custom development 5 years ago now deploys in days. What cost $100K to build now costs $10K. What demanded technical expertise now works for non-technical teams.
We've automated operations for 60+ companies across industries, typically reclaiming 10-20 hours per person weekly while reducing errors by 60-90%. The ROI is immediate and measurable.
Where Time Gets Wasted
Our Operations Automation Approach
We map how your team actually spends time through interviews, time tracking analysis, and process observation. We identify high-volume repetitive tasks, error-prone manual processes, coordination bottlenecks, and opportunities where AI adds immediate value. You receive a ranked list of automation opportunities with ROI projections.
We tackle sophisticated operations requiring AI capabilities: document processing and information extraction, intelligent customer support with GPT-4, content moderation and categorization, predictive analytics and anomaly detection, and workflow orchestration across multiple systems.
Technologies We Deploy
GPT-5 and Claude for text understanding, generation, and analysis. Computer vision for image and document processing. Natural language interfaces for data queries. Sentiment analysis for customer communication. Predictive models for anomaly detection.
n8n for complex multi-step workflows. Zapier for simple integrations. Make for advanced logic and data transformation. Custom APIs for enterprise integration requirements. Webhook orchestration for real-time triggers.
OCR and data extraction from PDFs, images, and scans. Form processing and validation. Invoice and receipt automation. Contract analysis and key term extraction. Automatic categorization and filing.
Estimates become reliable. Features that were estimated at two weeks actually ship in two weeks (or less). Roadmap commitments become achievable. Product can make promises to users and partners with confidence.
Email triage and response generation. Slack/Teams bot integration. Customer support ticket routing. Meeting scheduling and coordination. Follow-up sequence automation.
Bi-directional sync between CRM, accounting, project management, and marketing platforms. Data validation and cleaning. Automatic backup and archival. Real-time dashboard updates. ETL pipeline automation.
System health monitoring. Business metric tracking. Anomaly detection and automated investigation. Predictive maintenance alerts. Compliance and security monitoring.
Operations We Automate
Customer Support Operations
Customer Support Operations AI-powered chatbots handling 60-80% of routine inquiries, automatic ticket categorization and routing, response suggestion for support agents, knowledge base article generation from solved tickets, customer sentiment analysis and escalation triggers, and follow-up automation based on ticket resolution.
Sales & Marketing Operations
Lead enrichment and scoring from multiple data sources, personalized email sequence generation, meeting scheduling without back-and-forth, CRM data entry and update automation, content generation for campaigns, and performance report generation with insights.
Financial Operations
Invoice processing and approval routing, expense categorization and reporting, payment reconciliation across systems, revenue recognition tracking, budget variance alerts, and financial forecast updates.
HR & Recruitment
Resume screening and candidate ranking, interview scheduling coordination, onboarding checklist automation, employee feedback collection and analysis, compliance documentation tracking, and performance review reminder systems.
Product & Engineering Operations
Bug triage and severity classification, pull request review reminders, documentation generation from code comments, deployment status communication, incident alert routing, and post-mortem report compilation.
Content & Creative Operations
Content & Creative Operations Asset organization and tagging, content approval workflow automation, publication scheduling across channels, performance tracking and reporting, SEO optimization suggestions, and content repurposing for different formats.
ROI & Time Savings
Individual contributors: 10-15 hours per week
Managers: 15-20 hours per week
Support teams: 40-60% reduction in routine inquiries
Operations teams: 50-70% reduction in manual tasks
Data entry errors: 95% reduction
Process compliance: 100% adherence to documented proceduresMissing follow-ups: Eliminated entirely
Report accuracy: 90%+ improvement in consistency
Manual processing costs: 50-70% reduction
Support team scaling: Handle 3x volume with same team size
Operational hiring delays: Automation covers growth for 12-18 months
Tool consolidation: Replace 3-5 tools with integrated automation
Customer response times: 10x faster initial response
Processing throughput: 5x more transactions per person
Decision speed: Real-time dashboards vs. weekly reports
Team capacity: 30-40% more time for strategic work
What Makes Operations Automation Work
Process Understanding Before Automation
We don't automate broken processes – we optimize first, then automate. Many workflows can be simplified 50% before any automation. The goal isn't automating chaos; it's automating clarity.
AI Where It Adds Value
AI isn't a solution looking for a problem. We apply AI where it genuinely improves outcomes: understanding unstructured text, generating personalized content, detecting patterns humans miss, and making probabilistic decisions. Simple automation often beats complex AI.
Human-in-the-Loop
Design Critical decisions stay human. Automation suggests, humans approve. AI drafts, humans refine. Systems flag anomalies, humans investigate. Automation amplifies human capability rather than replacing judgment.
Graceful Degradation
Automations fail. Systems go down. We design workflows that degrade gracefully: alert humans when automation fails, provide manual override capabilities, maintain audit logs for troubleshooting, and ensure no silent failures that compound problems.
Continuous Learning
We instrument automation performance, analyze edge cases that require human intervention, refine AI prompts based on accuracy, and adjust workflows based on feedback. Automation gets better over time rather than ossifying.
Content & Creative Operations
Content & Creative Operations Asset organization and tagging, content approval workflow automation, publication scheduling across channels, performance tracking and reporting, SEO optimization suggestions, and content repurposing for different formats.
Frequently Asked Questions: Operations & AI
Stop burning team capacity on busywork. Let's identify where automation can free 10-20 hours per person weekly.